HIS,EMR,RIS, LIS, Clinics, Hospitals, Doctors, Medical Practice

Hospital Information Software (HIS)


Hospital Information Software to manage patient admission, surgeries, hospitalisation, emergency and medical vehicles and fleet and the medical inventory

Product Catalogue

Introduction

The hospital information software (HIS) is core module of the Enterprise Resource Planning (ERP) software, a lightweight software designed to have small memory footprint (RAM usage) and low CPU usage, overall a low usage of system resources as a result of simple design and architecture.

Real-time processing, flexible workflow and robust automation are the elements of the hospital information software (HIS) to support broad range of use cases, business processes alignment and true flexible software implementation.

Applications and Modules

Hakeem Cloud ERP covers a wide range of applications and provide sufficient resources to automate any business process in the following domains:

The core modules in the enterprise resource planning (ERP)

 

 

Hospital Information Software (HIS)

Hakeem Cloud hospital information software (HIS) act as secure single source of truth, reliable and comprehensive hospital management system for any size of health institution and organisation.

Hakeem Cloud HIS enhances and controls the health care professionals to coordinate and align the care by accurate patient health information and the associated medical and health records, such as the health appointments, medication and medicament prescription and pharmacy stocks and inventory levels.

The hospital information software (HIS) health functions for inpatient and outpatient

 

 

Radiology Information System (RIS)

The radiology information software (RIS) comes with the built in Patient registration and scheduling:

Radiology information software (RIS) part of the hospital information software (HIS)

 

 

Laboratory Information Management System (LIMS)

The laboratory information software (LIMS) comes with the built in Patient registration and scheduling:

Pathology and lab information software (LIMS) integrated with the hospital information software (HIS)

 

 

Integrated Financial System

The hospital information software (HIS)  comes with built in financial system to manage and ensure an efficient and accurate administration of finance for the health institution and organisation.

 

Integrated financial system to manage the hospital financial transactions

 

 

 

Ambulance Fleet and special vehicles 

Manage and control the hospital ambulance fleet and special vehicles with integrated and built in fleet management system

Hospital fleet and vehicles management and system menu

 

 

Hospital Calendar, Appointment and Notification

The  hospital information software (HIS) has built in easy to use and intuitive calendar, appointment and SMS, Email and mobile notifications, to ensure interactive engagement among patients, health professionals and the medical clinics.

 

Hospital outpatient and inpatient notifications via SMS

 

 

Hospital Inventory Management System

The hospital information software (HIS) comes with built in inventory management system

Inventory management system control the medicine, drug and pharmacy stock with the hospital

 

 

 

Hospital based Point of Sales (POS) to manage and control sales in the hospital pharmacy

 

 

The hospital information system invoice, payments and billing with different currencies and configured financial accounts

 

 

HL7 Capable Hospital Information Software (HIS)

Health Level Seven international (HL7) refers to a set of international standards for transfer of clinical and administrative data between software applications used by various healthcare providers.

Hakeem Cloud hospital information software (HIS) implements the HL7 interface engine.

HL7 capable hospital information software (HIS) and Health Solutions and software enable health institutions to communicate and share patient information reliably and securely over the internet network.

 
ICD Compliant Hospital Information Software (HIS)

International Statistical Classification of Diseases and Related Health Problems (ICD) allows the systematic recording, analysis, interpretation and comparison of mortality and morbidity data collected in different countries or regions and at different times.

Hakeem Cloud  hospital information software (HIS) complies with the World Health Organisation (WHO) International Classification of Diseases (ICD) and Procedures and the International Health Regulations (IHR).

 

Simple design and mobile first modules

Hakeem Cloud adopts responsive web design to make the hospital information software (HIS) pages to fit the screens of different devices automatically, displaying the content in a way that people feel comfortable, this capability reduces users’ operations like panning, zooming and scrolling when using the different modules and pages in the ERP to ensure usability and satisfaction all time.

Responsive design for the hospital information software (HIS) for the health functionsResponsive design for the hospital information software (HIS) for full email solutionResponsive design for the hospital information software (HIS) for the user profile
 
 
Responsive design for the hospital information software (HIS) instant self service and help requestResponsive design for the hospital information software (HIS) with the patient formResponsive design for the hospital information software (HIS) with form editing capability

 

 

Technology

The hospital information software (HIS) is based on simple technology architecture to ensure high level of flexibility and scalability, the simple architecture contributes to more secure services, faster implementation and higher portability across different platforms.

The following diagram describes Hakeem Cloud digital service high level architecture and the standard cloud service deployment on Amazon Web Services (AWS).

Simple Architecture and Design for the hospital information software (HIS)  - Standard Implementation on Amazon Web Services

 

 

Elastic Load Balancing

Elastic Load Balancing (ELB) automatically distributes the incoming traffic across multiple application servers and IP addresses in more availability zones,  ELB monitors the health of its registered targets, and routes traffic only to the healthy targets and scales the load balancer capacity automatically in response to changes in incoming traffic.

Hakeem Cloud ELB distributes workloads across multiple compute resources to increases the availability and fault tolerance of the web services and cloud products.

Elastic Computing Resources

Hakeem Cloud uses scalable computing capacity in the cloud to scale up and handle changes in requirements or spikes in popularity, reducing any down time due to heavy loads on the cloud services.

Multi-Deployment Relational Database

Hakeem Cloud deploys primary databases and synchronously replicates the data to different databases in different locations, when database failure detected, Hakeem Cloud services automatically failover with automatic database failover that completes as quickly as 60 seconds with zero data loss and no manual intervention.

Integration

Hakeem Cloud digital services provide Web APIs Application Programming Interface (API) endpoints to integrate with other digital services by publishing and consuming events on the API's endpoints.

Web APIs are services accessed from client devices (Desktop, Server, Mobile Phone, Laptop, etc.) using the secure Hypertext Transfer Protocol (HTTPs), Hakeem Cloud Web APIs are RESTful and implements the standard GET and POST. HTTP requests are used to access data or resources in the web application via URL-encoded parameters. Responses are generally formatted as either JSON or XML to transmit the data

Application Programming Interface (API)

Hakeem Cloud has more than 1,300 API's endpoints to enable robust and asynchronous integration, with HTTPs requests made to a resource located on the server using the Unique Resource Identifier (URI) to receive the payload formatted in JavaScript Object Notation (JSON), this type of communication ensures fast performance, reliability, and the ability to scale end extend the digital services capabilities without affecting the system at run time.

 

Communication

Hakeem Cloud implements a secure unified communication system to deliver notification to the system users, all communication messages are captured by the system audit trail.

 

Cybersecurity

Protect the  hospital information software (HIS)

Hakeem Cloud implements NIST Cybersecurity Framework (NIST CSF) to protect all cloud services regardless of the technology used to power these services.

Created and established by the US National Institute of Standards and Technology (NIST), the framework addresses the lack of standards when it comes to cybersecurity and provides a uniform set of rules, guidelines, and standards for organisations to use across industries.

NIST Cybersecurity Framework is widely considered to be the gold-standard for building a cybersecurity program, by acting as a top-level security management tool that helps assess cybersecurity risk across the organisation.

NIST cybersecurity framework is a powerful framework to organise and improve Hakeem Cloud cybersecurity program. Comprehensive guidelines and best practices to help our engineers to build and improve our cybersecurity state. The framework puts forth a set of recommendations and standards that enable us to be better prepared in identifying and detecting cyber-attacks, and also provides guidelines on how to respond, prevent, and recover from cyber incidents.

 

NIST Cybersecurity Framework

 

Hakeem Cloud implements the 5 Core Functions of NIST Cybersecurity Framework as per the following section.

Hospital Information Software (HIS) Cybersecurity Identification

Since 2006 and before the NIST time, Hakeem Cloud has developed the following to identify the digital assets to be protected:

Hospital Information Software (HIS) Cybersecurity Protection

Hakeem Cloud developed and implemented the following safeguards to ensure delivery of critical infrastructure services to our customers:

Hospital Information Software (HIS) Cybersecurity Detection

To identify the occurrence of any cybersecurity event on our digital services, Hakeem Cloud has developed and implemented the following activities:

Hospital Information Software (HIS) Cybersecurity Response

Hakeem Cloud has developed and implemented the following to respond to any detected cybersecurity incident:

Hospital Information Software (HIS) Cybersecurity Recovery

In the case of successful cybersecurity attack and upon the compromise of any digital services, Hakeem Cloud has developed and implemented appropriate activities to restore any capabilities or services that were impaired as per the following:

 

Data Security, Isolation and Data Encryption

Hakeem Cloud encrypts and digitally signs server-side data stored at rest and extends to the automated backups, read replicas, and snapshots, the signing operations using asymmetric key pairs to validate digital signatures and securely generate hash-based message authentication codes (HMACs) that ensure message integrity and authenticity.

Hakeem Cloud cloud computing resources protected by security groups act as a firewall to control inbound and outbound traffic at the lowest computing level.

Hakeem Cloud uses the industry standard AES-256 encryption algorithm to encrypted customer data.

 

 

Support Plans

 

Plan Standard Business Enterprise
Enhanced Technical Support
  • Business hours web access to Hakeem Cloud Cloud Service Desk and Support Centre
  • 1 case per month with 1 primary contact
  • 24/7 web, and chat access to Hakeem Cloud Cloud Service Desk and Support Centre
  • 10 cases per month with 1 primary contact
  • Standard Priority
  • 24/7 web, and chat access to Hakeem Cloud Cloud Service Desk and Support Centre
  • 24/7 phone support
  • Unlimited cases and unlimited contacts 
  • Standard Priority
  • Critical Priority
Case Severity / Response Times
  • General guidance < 48 hours
  • System impaired < 24 hours
  • General guidance < 24 hours
  • System impaired < 6 hours
  • General guidance < 3 hours
  • System impaired < 1 hour
  • Business/Mission-critical system down < 15 minutes
Incident Resolution Time
  • System incident < 72 hours after the Response Time
  • System incident < 24 hours  after the Response Time
  • All service and system incidents < 1 hour after the Response Time
Programmatic Case Management
  •  ITSM Self-service only
  • ITSM Self-service only
  • ITSM Self-service
  • ITSM Service Calls
  • TSM Change Management
  • ITSM API's
Service Integration and Third-Party Software Support
  • Not available
  • 3 Hours per month
  • APIs Integration
  • 30 Hours per month
  • APIs Integration
Training and Education
  • Access to self-paced education portal
  • Access to self-paced education portal
  • 3 Hours online training session per month up to 10 users
  • Access to self-paced education portal
  • 20 Hours online training session per month up to 30 users
Pricing
  • No cost option
  • $15 per user per month
  • Minimum 10 users
  • $30 per user per month
  • Minimum 20 users

 

Frequently Asked Questions (FAQs)

What is the Hospital Information Software?

The Hospital Information Software is a computer and electronic application and system help hospitals and health institutions to manage patient admission, surgeries, hospitalisation, emergency and medical vehicles and fleet and the medical inventory, the Hospital Information Software and System contributes to more efficient hospital operations and medical inventory operations.

What are the features of the Hospital Information Software?
Hospitalisation
Hospital and Health Institution and Facility
  • Hospital and Health Institution Surgery Theater
  • Hospital and Health Institution Beds
  • Hospital and Health Institution Wards
  • Hospital and Health Institution Professionals
  • Hospital and Health Institution Specialists
Health and Medical Fleet
  • Hospital and Health Institution Emergency Fleet Vehicles
  • Hospital and Health Institution Drivers and Booking
  • Hospital and Health Institution GPS Fleet Capability
Health Institution Maintenance
  • Hospital and Health Institution Work Orders
  • Hospital and Health Institution Maintenance Tasks
  • Hospital and Health Institution Assets Cost Centre
Health and Medical Inventory
  • Hospital and Health Institution Service Inventory Automation
  • Hospital and Health Institution Inventory POS (Point of Sales)
  • Hospital and Health Institution Inventory Locations
  • Hospital and Health Institution Inventory Warehouses
  • Hospital and Health Institution Inventory Lots
  • Hospital and Health Institution Inventory Stocks
  • Hospital and Health Institution Inventory Move
Who can use the Hospital Information Software?

The Hospital Information Software can be used by the following audiences

How much does the Cloud and Web based Hospital Information Software cost?

The cost of the Cloud and Web based Hospital Information Software is user based with the following cost schema as per the pricing page.

What is the user and who can be classified as user?

The user is any health professional has active account in the Hospital Information System.

Do you count the patient who access the Online Medical Imaging and Radiology and the Online Medical Laboratory Results as a user?

No, any health institution or Hospital can have unlimited number of patients with active accounts without license and no cost associated.

Hakeem Cloud (Hakeem.Cloud) since 2014 has connected health professionals, doctors, general practitioners (GP) and medical clinics and centres with their patients through modern, cost effective and advanced digital services.

Hakeem.Cloud Electronic Medical Record (EMR), Radiology Information Software (RIS), Laboratory Information Software (LIS), Hospital Information Software (HIS) and Dental Practice Software and System have been widely adopted by regional and local health care providers.

Hakeem.Cloud software design and architecture simple approach and philosophy have contributed to the productivity and satisfaction of the health professionals and the medical staff who use Hakeem.Cloud software and services on daily basis.

Hakeem.Cloud has become the strategic and trusted digital health service provider for local and regional health care providers to manage sensitive medical records and patients critical data in secure environment.

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